I applied for a telephone connection with Ghaziabad telecom. The connection was not installed by S.D.O. Phones inspite of issue of O.B. I file a case in Consumer Forum, which was decided in my favour. Can I ask Ghaziabad telecom to initiate enquiry against the erring officer for willfully not installing telephone?

I applied for a telephone connection with Ghaziabad telecom. The connection was not installed by S.D.O. Phones inspite of issue of O.B. I file a case in Consumer Forum, which was decided in my favour. Can I ask Ghaziabad telecom to initiate enquiry against the erring officer for willfully not installing telephone?

After the decision of the case by the Consumer Court you can file an application for execution of the order if the telephone is not installed. At the same time you can also call upon the authorities to take action against the guilty officer in view of the decision given by the Consumer Court in your favour.

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